While advancement in technology has led to the development of several tools and security guard apps to help in security operations, there are specific qualities your security guards should always have – characteristics that are crucial when hiring the best security team. Don’t forget to consider the below-mentioned eleven traits to ensure you hire the right security professionals.
Good Communication Skills
A security guard’s ability to communicate both verbally and written is crucial for carrying out their duties and handling different types of people. They should be able to listen attentively, understand various accents, and have great customer service skills when interacting with clients and the general public.
Alertness and Quick Thinking
A security guard may have to deal with challenging situations. Keeping a cool head will ensure they address the problem without too much hassle. They need to be able to think quickly on their feet and react accordingly, whether it’s diffusing a tense situation or handling a medical emergency.
The job of a security guard can be quite demanding, requiring them to stand or walk for long periods. They may also need to chase after and restrain criminals. They must stay physically fit to carry out their duties effectively.
Discreet and Observant
Security guards need to keep a lookout for potential threats while being discreet about them. They also have to take note of their surroundings and remember small details, such as faces and license plate numbers. This information can be crucial in an investigation.
Integrity and Trustworthy
A security guard is responsible for safeguarding people and property. So it’s important that they are honest and can be trusted. You must look for guards with a clean criminal record.
A security guard is a reflection of the company they work for. They need to maintain a professional appearance at all times and adhere to the company’s rules and regulations. Clients can spot unprofessional behavior, which won’t be good for your business.
Security guards often work in teams, so they must be able to cooperate and coordinate with others. They should be able to take direction from a supervisor and work independently when needed.
The hours of a security guard can be quite demanding, so they need to be able to work various shifts. This includes nights, weekends, and holidays. There may also be times when they’re needed on short notice. Make sure you communicate the work timings in advance and hire only those candidates who are okay with the timings.
A security guard needs to have a reliable means of transportation to get to and from their job site. This is especially important if they’re working odd hours or at multiple locations. Make sure to check how they commute before hiring them.
It would be great to have a pool of vehicles for the guards to use for patrolling and commuting around the premises. Consider collaborating with a cab or motorbike leasing company and equip your personnel with the transportation they require to work better.
Comfortable with Technology
Most security guards are required to use some form of technology in their job, whether it’s a computer to maintain records or CCTV cameras. They should be comfortable using this technology and be able to troubleshoot any problems that may arise.
First Aid and CPR Training
A security guard may be the first responder to an emergency in some cases. So they must have basic first aid and CPR training. This will allow them to assist until medical help arrives.
Security guards do more than patrol the premises. They are the first responders to an emergency and ensure that the security isn’t compromised. Make sure you consider the above traits in mind to ensure you add competent personnel to your team.
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